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USG Corporation Senior Manager, Learning & Development in Chicago, Illinois

For more than 115 years, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's nearly 7,000 employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today. And looking to the future, USG employees are very optimistic – in fact, 97% of professional employees surveyed have confidence in the company’s strategic objectives and 96% are confident in senior leadership.

As a company with over $3B in revenues, we’re big enough that our professionals have the resources to make a difference – and we’re small enough that you’re not just a number. You’ll work on key initiatives and build strong relationships across the company to successfully complete vital projects that will drive the future of our company.

USG offers work-life balance, promotion from within, low turnover, exceptional benefits, a dynamic environment, and the ability to explore career opportunities in different functional areas within the company. Find out more about growing your career with USG at

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This position provides strategic direction and oversight for training and development activities throughout the organization. Diagnoses organizational needs, recommends the appropriate mix and emphasis to improve organizational effectiveness, and implements the agreed upon plan. Organizes training and development programs to support the organization's initiatives. Designs and delivers programs focused on professional employees and identifies externally suitable programs. Contributes to training programs for the hourly workforce, working closely with manufacturing management and human resource business partners.

This position is located in the Chicago office. Position midpoint may be adjusted based on candidate's knowledge, skill, and experience.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES •Manages all core training programs including eLearning modules and classroom offerings for new professionals, managers, and leaders •Identifies training needs across the organization, determines project costs/benefits, and recommends the best approach •Stays keenly aware of external learning and development advancements, and brings insights to the company •Initiates, organizes, and facilitates corporation-wide virtual and instructor-led sessions; provides guidance and recommendations to specific departments and business units for custom training solutions •Reviews, measures, and evaluates the effectiveness of programs, using learning and development industry best practices •Prepares training budget, seeks and obtains funding approval, and controls costs against budget •Implements assessment programs for selection and development purposes, including recommendations on coaching •Interacts with external training partners to identify course objectives and content •Manages a critical company-wide program, Directions Training, for all plant locations, sales territories, and offices within North America

Knowledge, Skills, and Abilities Required:

  • Ability to think strategically and bridge business and learning needs

  • Familiarity with Adult Learning Theory or similar theories/concepts

  • Understanding of instructional design methodology/concepts

  • Strong Microsoft Office skills

  • Ability to multi-task, manage time and multiple projects simultaneously

  • Tech-savvy, able to learn new technologies quickly and effectively

  • Able to design learning opportunities as well as manage contractors

  • Strong business acumen

  • Good project management skills, identifies key objectives and drives for results

  • Innovative and creative in designing and delivering training content

  • Ability to manage a budget effectively

Education and Related Experience Required:

  • Bachelors degree in human resources or related field; Master's degree strongly preferred

  • 5 years experience leading an L&D area or working in a management role focused on training and development

  • Experience managing a team, which includes internal and third party resources

  • Experience with Cornerstone OnDemand, a plus

  • L&D, training, performance management, or related certifications/credentials a plus

Job: *Human Resources

Organization: *Corp-Training-159

Title: Senior Manager, Learning & Development

Location: Illinois-Chicago

Requisition ID: HQ 11168

We are an Equal Employment Opportunity Employer and do not discriminate on the basis of race, color, religion, gender, national origin, age, non-disqualifying physical or mental disability, sexual orientation, transgender status, sexual identity, veteran status, genetic information or other criteria prohibited by law.